Government agencies and commercial clients alike need practical and innovative solutions to ensure they comply with legislation relating to privacy and the management of information.
Kensington Swan offers strategic advice and practical legal solutions in situations involving the management of information to ensure the best results for our clients and to minimise any potential risks.
We have expertise in both the public and private sectors. We pride ourselves on understanding the specific needs of each client and tailoring our advice to achieve the best outcome for each situation.
Our proactive involvement will help your organisation manage risk and protect its reputation. Key to this is minimising complaints that can arise around the information clients hold, collect, store, and disclose.
As well as ensuring compliance with legislative requirements, Kensington Swan can help you develop streamlined processes to manage information requests appropriately and efficiently. We can also provide training to help organisations develop processes that are specific to their own requirements. We also assist clients in responding to requests for information in a way that is consistent with the client’s specific internal policies and procedures.
In the event that a dispute arises, our team is well positioned to provide seamless support in alternative forms of dispute resolution and litigation. Our expertise includes advising clients in relation to decisions made about the release of information and assisting with complaints to the Office of the Ombudsmen and the Privacy Commissioner.
Whanganui District Council
We advised the Council on its obligations under the Local Government Official Information and Meetings Act. This included advice on requests for information and assisting the Council in responding to complaints made to the Ombudsmen, which were ancillary to complex legal proceedings the Council was involved in. We assisted the Council to successfully settle complaints in a practical way that protected the Council’s position in the legal proceedings and protected commercially sensitive information, while ensuring compliance with the legislation.
District Health Boards (DHBs)
Our team provides seminars and training to a number of DHBs on their legal obligations under the Official Information Act and Privacy Act. This helps to ensure each DHB’s compliance with its legal obligations and assists them to develop processes and procedures to meet the particular needs of the organisation.
Pharmacy Council of New Zealand
Kensington Swan regularly advises the Council regarding the disclosure of information it holds about pharmacists. Issues often arise out of competence or disciplinary matters with respect to individual pharmacists. Our advice ensures the Council complies with its obligations under the Privacy Act and Health Information Privacy Code, while balancing its responsibility to ensure the health and safety of the public is protected.
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